You can send us a query via our HELP site.
The list of FAQ's on the site is quite comprehensive. Simply type a few words into the search bar and you will be given a list of HELP articles.
If you can't find your answer, submit a ticket with your query and the team will come back to you asap.
Our general response time is within 24 hours though during the busy summer season, it may take us a little longer.
We are a small team and do not offer phone support. As our venues are mostly operating as 'pop' up venues with temporary infrastructure, we do not have landlines onsite. All queries should be directed to the team via our website.
You can also reach out to our helpful community of swimmers via our venue NOWCA Wild groups
How do I join a Love Open Water venue group on NOWCA Wild?
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